Privacy policy

 

BEL.IEVE Privacy Policy

Introduction We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our online shop.

Data Controller Information

Data Controller: BEL.IEVE
Address: am horstbleek 36, 38116 Braunschweig 
Email: support@bel-ieve.de

Types of Data Collected

  • Personal Identification Information: Name, email address, phone number, etc.
  • Payment Information: Credit card details, billing address.
  • Technical Data: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on the site, and interaction with website features.

Purpose of Data Processing

  • To process and fulfill orders.
  • To communicate with you about your order, account, or customer service inquiries.
  • To improve our website and customer experience.
  • To send promotional materials (if consented to).

Legal Basis for Processing

  • Performance of a contract: To fulfill orders and provide services.
  • Legitimate interests: To improve our services and website.
  • Consent: For sending marketing communications.
  • Legal obligations: To comply with legal requirements.

Data Sharing and Disclosure We may share your data with third parties to provide our services, such as:

  • Payment processors.
  • Shipping companies.
  • Marketing service providers.
  • Legal and regulatory authorities, if required.

Data Retention We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Data Security We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

User Rights

  • Right to access: You can request a copy of your personal data.
  • Right to rectification: You can request corrections to your personal data.
  • Right to erasure: You can request deletion of your personal data.
  • Right to restrict processing: You can request restriction on how we use your data.
  • Right to data portability: You can request to receive your data in a structured, commonly used format.
  • Right to object: You can object to the processing of your data for certain purposes.
  • Right to withdraw consent: You can withdraw consent at any time.

Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to the Privacy Policy We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Information If you have any questions or concerns about this privacy policy or our data practices, please contact us at: Email: support@bel-ieve.de